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Win10: "Refreshing System Information..."

#1

Philip

Philip

Image1.png


Anyone know what this is about? I generally shut down my Win10 laptop overnight (Lenovo X250). On rebooting, after logging on, for the last week or two I've had this pop-up. It hangs around for several minutes apparently "refreshing" various things then disappears. Since start-up after logging in is slow I guess it might be something I don't need and could do without. I tried clicking Cancel once, but then got two of them on the next reboot!

There is no corresponding taskbar icon while it's running and neither SysInternals ProcExplorer nor Ccleaner process startup list shows anything that I can tie to it.

Is there a utility that will tell me what process is behind any given window? Or perhaps someone knows what this is.


#2

P

PHolder

Well my little Google-fu came up with a reference to a Cisco VPN? Do you use one?

https://www.reddit.com/r/Windows10/comments/jjrbhx
(make sure to expand the collapsed bit at the bottom.)

Edit to add the text in the dialog to make this conversation more searchable later:
Code: 
System Information

Refreshing System Information...

Windows Error Reporting


#3

Philip

Philip

That does indeed look an excellent match, but I don't use a VPN and I've never knowingly invited Cisco to the party. There's no Cisco in my running processes or list of services or list of installed programs or startup processes, though I need to re-check next time it appears.

I installed sync.com a week or so ago as an experiment but I uninstalled it earlier this morning. We'll see whether this pop-up was anything to do with that.


#4

Paul F

Paul F

Philip said:
Is there a utility that will tell me what process is behind any given window? Or perhaps someone knows what this is.
Click to expand...
Download and run Sysinternals Process Explorer then drag the target icon onto the window of interest. It should highlight the associated process.
Target.jpg


#5

Philip

Philip

All ready to zap it with a
1699778579250.png
on the next reboot. But it never appeared. Or I missed it. Looks like it was something that came along for the ride with sync.com. But I'll keep an eye open on the next few reboots.


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