Quad9 DNS outage today? (sometime around 12:30-14:30 Eastern)

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saguaro

Active member
Oct 22, 2020
31
4
Did anyone experience disruption using Quad9 today? I had 4+ websites not load, while others were fine. At one point I couldn't reach www.sans.org, register.gotowebinar.com, and a subdomain of usps.com, among others. I manually checked with dig and got some "no response" and some responses that had no IP address:
Rich (BB code):
user ~ % dig @9.9.9.9 register.gotowebinar.com
; <<>> DiG 9.10.6 <<>> @9.9.9.9 register.gotowebinar.com
; (1 server found)
;; global options: +cmd
;; connection timed out; no servers could be reached
user ~ % dig @9.9.9.9 www.sans.org
; <<>> DiG 9.10.6 <<>> @9.9.9.9 www.sans.org
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 13279
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
;; QUESTION SECTION:
;www.sans.org. IN A
;; Query time: 35 msec
;; SERVER: 9.9.9.9#53(9.9.9.9)
;; WHEN: Wed Dec 16 12:49:57 EST 2020
;; MSG SIZE rcvd: 41
 
I do not use 9.9.9.9, but I asked a friend of mine for you. I'll try to let you know the response when I get it.

But I did find this if this might be useful for you.

Looks like 100% uptime to me.
 
I wasn't online in your timeframe, but I have had Quad9 stop responding for me for brief outages in the past. I would query and fail, but then check Google (8.8.8.8) and it would be working fine. It never seemed to last long when it happened. It did cause me to make 9.9.9.9 be my primary and 8.8.8.8 as my secondary.
PHolder2020Dec17DNS.png
 
I wasn't online in your timeframe, but I have had Quad9 stop responding for me for brief outages in the past. I would query and fail, but then check Google (8.8.8.8) and it would be working fine. It never seemed to last long when it happened. It did cause me to make 9.9.9.9 be my primary and 8.8.8.8 as my secondary.
I use Quad9 for their malware filtering, so setting Google's defeats the purpose. Don't know what device you have for local DNS server, but apparently the logic used for the DNS server alternates varies. Some cycle requests through the list of DNS servers, some will go to the alternate when the primary doesn't respond fast enough, etc.

I had configured 1.1.1.2 as a backup, which also has similar features, but some say not as good. Probably headed for NextDNS anyway.

PS: Quad9 confirmed the outage or disruption by email, but no other info.
 
As an example of the lack of control over where your DNS forwarding is sent, these stats come from when i added 1.1.1.2 as a third nameserver after the Quad9 outage was resolved--basically 48 hrs. Somehow more requests went there than the primary and secondary combined.

Server: 1.1.1.2 Queries sent: 25028 Queries retried or failed: 32 Server: 149.112.112.112 Queries sent: 4404 Queries retried or failed: 28 Server: 9.9.9.9 Queries sent: 13843 Queries retried or failed: 25
 
You router appears to be the type that uses the fastest responding DNS server.

I think I remember an OpenWRT router would use my ISP DNS by default beside the DHCP would add it as the 3rd router on the list because OpenDNS only has two IPs for me, and somehow dnsmasq would find out that was the fastest DNS server to use, so most queries would go there (I added an option in the config box so that it would use OpenDNS instead, but that was annoying), so for you, 1.1.1.2 is the fastest DNS server from your location.
 
You router appears to be the type that uses the fastest responding DNS server.

I think I remember an OpenWRT router would use my ISP DNS by default beside the DHCP would add it as the 3rd router on the list because OpenDNS only has two IPs for me, and somehow dnsmasq would find out that was the fastest DNS server to use, so most queries would go there (I added an option in the config box so that it would use OpenDNS instead, but that was annoying), so for you, 1.1.1.2 is the fastest DNS server from your location.
Indeed, probably because it's running dnsmasq as well. I wasn't aware of that behavior before. Anyway, the point is that selecting configuring several dns servers may not have the effect one expects--especially if one uses a service for filtering.

If one relies on DNS to provide malware or "family-friendly" filtering, configuring another "backup" service may well result in defeating the filtering...