Not all drives seen

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  • BootAble – FreeDOS boot testing freeware

    To obtain direct, low-level access to a system's mass storage drives, SpinRite runs under a GRC-customized version of FreeDOS which has been modified to add compatibility with all file systems. In order to run SpinRite it must first be possible to boot FreeDOS.

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garyrimar

Member
Mar 31, 2024
9
0
Greetings all.

I own an Dell Inspiron 7577 laptop. This particular laptop has two 1TB hard drives, one a NVMe SSD and one 2.5" HDD. When I boot SpinRite, it only sees the NVMe drive. Both drives work fine when the computer is booted.

Especially because of the slowness of USB, I'd like to not have to take out the HDD to scan it via USB. Any thoughts?
 
@garyrimar : SpinRite can be started with an optional “diags” command line option. If you do that, it will create an additional .DBG file in the SRLOGS directory. Once you get to the Main Menu (past the drive discovery phase) that file will exist. If you'll post it here I'll take a look to see what's going on. (y)
 
While I was checking things through, I noticed that my system is set up to run in RAID mode. I have no idea why or how, as I have never tried to set up a RAID array with this laptop. Putting it in AHCI mode does not permit the laptop to boot. If I put the laptop in SATA disabled mode it won't see the second hard drive (at least according to the screen that displays in the BIOS.

What's the best way forward?
 

Attachments

  • 5.DBG.txt
    4 KB · Views: 31
Interesting. Your HDD shows up in that DBG file. It doesn't show up at all in 5.LOG?
Model number: WDC WD10SPZX-75Z10T0
Serial number: WXN1E275JZHU

I found that information by running the IDENTIFY block through my script: https://gitlab.com/GRC-Community/SpinRite-Logs/-/blob/main/Decode DBG IDENTIFY.ps1
That is the right hard drive.

I still don’t know what to do. I could take it out and connect it via USB, but that’s awfully slow.

Do you have any suggestions? Also, is the fact that the machine is configured as RAID in the bios a factor? If I have to put it in a different mode (even if Windows won’t boot unless it’s in RAID) I suppose I can do that if you think it’d help.
 
As Colby noted, all looks good. It looks to me as though SpinRite should see that drive. When you said it sees the NVMe, is it as a BIOS drive or AHCI ?

If you were to set AHCI mode, even though it won’t boot to your normal OS, it SHOULD still boot FreeDOS and SpinRite??