Hi. I’m sorry if this isn’t appropriate for this group but I’ve tried googling and Apple help, but I only can find information how to kick an iPhone to get ours going again, which is doing a restart. I can’t find anything about how to prevent them from stopping their data connection over mobile from falling asleep when they choose to do so.
My wife and I have had this problem when we had iPhone 5s. Two years ago we moved to iPhone 8 Plus, but we both still suffer from this problem, my wife more often than me though strangely, but she uses her phone much more than me as I use an iPad when at home (she also has an iPad but prefers using her phone).
We can get the mobile data working again by restarting the phones, but anything from a day to a month later they will need to be restarted yet again.
My wife had a long journey to make last night in the dark. I was to get the evening meal underway when she was half way home, we restarted her phone the day before in preparation for her long trip (not that it needed it) but yet again I couldn’t check on her progress home. Of course, she doesn’t know her phone has stopped communicating via data and I don’t want to call her as it would be hazard to her as she is driving.
Does anyone else have this data problem and what have you been able to fix the problem? Thanks.
Jim
My wife and I have had this problem when we had iPhone 5s. Two years ago we moved to iPhone 8 Plus, but we both still suffer from this problem, my wife more often than me though strangely, but she uses her phone much more than me as I use an iPad when at home (she also has an iPad but prefers using her phone).
We can get the mobile data working again by restarting the phones, but anything from a day to a month later they will need to be restarted yet again.
My wife had a long journey to make last night in the dark. I was to get the evening meal underway when she was half way home, we restarted her phone the day before in preparation for her long trip (not that it needed it) but yet again I couldn’t check on her progress home. Of course, she doesn’t know her phone has stopped communicating via data and I don’t want to call her as it would be hazard to her as she is driving.
Does anyone else have this data problem and what have you been able to fix the problem? Thanks.
Jim