Hi Steve. From episode 836... I think I know the reason that "firmware attacks against laptops/PC's" is #2 on the list of threats that IT teams are concerned about. It directly relates to next item on the list about "unpatched devices." Firmware is extremely difficult to update centrally, so it's not being updated. Patching has been drilled into people's heads and they're aware that the firmware in almost all of their devices is out of date. I don't think the answer is that high because of any current attacks. I think it is because IT knows they can't easily defend against firmware attacks. I know you guys said that firmware attacks likely require physical access, but we all know that software has little-known or forgotten capabilities that eventually get exploited. Keep up the good work!