We have all had cable outages, but, sometime yesterday something (a truck, crane or mother nature) completely removed the cable from the trunk line on the pole all the way to our house
xfinity said it would be two to three days before we could get an "appointment" to get someone to look at it. This is exacerbated by the fact that I'm 2,000 miles away and my wife is technically impaired. In addition to other inconveniences, wifi security appliances went south with the cable. Unfortunately, it is not going to surprise me if it takes longer to get things back.
Last night, I had her set her phone's "hotspot" with the same ssid and password as our "guest wifi" which the security and iot devices use, but had zero success.
So, I would really appreciate input on how best to address a long internet provider outage, first to possibly give her some options now, but, more importantly, how to prepare for this in the future.
Might it be possible to get the cellphone's hotspot internet connection routed to the wifi router with another device?
Any thoughts appreciated. If this section is inappropriate (my primary concern about the outage both now and in the future is security) please tell me where I should move this.
Beverly Howard
xfinity said it would be two to three days before we could get an "appointment" to get someone to look at it. This is exacerbated by the fact that I'm 2,000 miles away and my wife is technically impaired. In addition to other inconveniences, wifi security appliances went south with the cable. Unfortunately, it is not going to surprise me if it takes longer to get things back.
Last night, I had her set her phone's "hotspot" with the same ssid and password as our "guest wifi" which the security and iot devices use, but had zero success.
So, I would really appreciate input on how best to address a long internet provider outage, first to possibly give her some options now, but, more importantly, how to prepare for this in the future.
Might it be possible to get the cellphone's hotspot internet connection routed to the wifi router with another device?
Any thoughts appreciated. If this section is inappropriate (my primary concern about the outage both now and in the future is security) please tell me where I should move this.
Beverly Howard