Hi, Steve, I promised my sister I'd thank you on her behalf for recovering her Windows boot drive.
This morning as I was preparing for work she texted me photos of a blue screen bearing the ambiguous 0x000000e error code. Remotely guding her through various recovery steps was proving futile so I headed over and prepared Windows boot drive and started a battery of the typical command-line and automated recovery tools, which was very time-consuming and ultimately futile. The machine would not boot.
I was going to be late for work and decided to give SpinRite a go because, after all, it's bailed me out of stranger jams than this so it was worth a shot.
I prepared a 6.0 drive and then remembered that 6.1 Release 2 was ready so I upgraded to that and set it running on all the volumes on the boot SSD (NVMe) while I left for work.
A couple of hours later SpinRite finished and my sister texted me a photo of the SpinRite screen, which showed no errors. I was a little concerned that no errors found would mean no errors fixed, but I've learned to trust the process, so I guided her through the steps of changing the BIOS back to UEFI and Secure Boot.
Naturally, the machine booted straight into Windows 10 as though nothing had happened.
I don't know what magic this is you have brought into the world but I'm sure glad it's here. I can't count how many times (since about 2005) SpinRite has performed wonders just like this.
Thank you, Steve, from me and my sister.
All the best,
Herman Wolf
This morning as I was preparing for work she texted me photos of a blue screen bearing the ambiguous 0x000000e error code. Remotely guding her through various recovery steps was proving futile so I headed over and prepared Windows boot drive and started a battery of the typical command-line and automated recovery tools, which was very time-consuming and ultimately futile. The machine would not boot.
I was going to be late for work and decided to give SpinRite a go because, after all, it's bailed me out of stranger jams than this so it was worth a shot.
I prepared a 6.0 drive and then remembered that 6.1 Release 2 was ready so I upgraded to that and set it running on all the volumes on the boot SSD (NVMe) while I left for work.
A couple of hours later SpinRite finished and my sister texted me a photo of the SpinRite screen, which showed no errors. I was a little concerned that no errors found would mean no errors fixed, but I've learned to trust the process, so I guided her through the steps of changing the BIOS back to UEFI and Secure Boot.
Naturally, the machine booted straight into Windows 10 as though nothing had happened.
I don't know what magic this is you have brought into the world but I'm sure glad it's here. I can't count how many times (since about 2005) SpinRite has performed wonders just like this.
Thank you, Steve, from me and my sister.
All the best,
Herman Wolf
